Skip to content

How are star ratings determined?

tripBAM relies on third party companies to provide star ratings for hotels.  Unfortunately, there is not much consistency in grading so hotels may be considered a 3 star to one person but a 2 star to another.  If a hotel appears with a star rating that you believe to be inaccurate, please provide us the feedback and we will research and change.  If this hotel is included in a search cluster, simply remove from the cluster and continue the search process.  Longer term, we are researching alternative hotel rating services and will provide additional ratings in a future release.

Feedback and Knowledge Base