How do I create a hotel cluster?

After entering the desired hotel on the first page, you'll see the Cluster Builder Page.  On the right hand side (Red), you will see a list of hotels that are in your cluster.  The initial set is created by tripBAM and includes hotels that we think are similar to the one you entered based upon star rating, amenities, and distance.  The list on the left (Blue), is a list of all the hotels similar to the hotel you entered but farther away.  The blue list can change depending upon the usage of the filters at the top of the screen - name, distance, brand, amenities, etc.  You can add hotels to your cluster by checking the box next to the hotel name.  You can remove hotels from your cluster by un-checking the box or selecting the red X icon for those hotels already in the cluster.  

On the map, the Red capital H represents the hotel that you entered on the first page.  The red hotel icons represent hotels currently in the cluster.  The blue icons represent similar hotels near by.  To see more information about a hotel, select the hotel picture, or select the icon on the map.  

Remember - the larger your cluster, the better chance we have of finding a great deal.  Big clusters are good.  

Once you are done creating your cluster, click on the NEXT button at the bottom of the screen.


  1. How do I switch from Test Drive mode to book a reservation?
  2. How do I create a hotel cluster?
  3. Do the listed rates include tax?
  4. Found a lower rate but not booked by tripBAM?
  5. How can I search and book more than one room?
  6. How and when hotels charge your credit card?
  7. How are star ratings determined?
  8. How do I cancel a reservation?
  9. How do I check on my request for a room?
  10. How do I find out about available amenities?
  11. How do I retrieve a past reservation?
  12. If I cancel my reservation will I be charged a fee?
  13. Is there an extra charge if more than one adult stays in the room?
  14. May I call the hotel directly? Where do I get the phone number?
  15. My hotel is not listed in the tripBAM search box on the first page?
  16. What about special requests such as rollaway beds or room location?
  17. What do I do if I've received a billing error from my hotel?
  18. What does “start with the BEST available rate” mean?
  19. What is the cancellation policy on my reservation?
  20. What is your policy regarding credit card security?
  21. What to do if you do not receive a confirmation email?
  22. What to do if you experience credit card difficulty?
  23. When will my reservation be at the hotel?
  24. Travel Agencies
  25. Corporations
  26. Investors
  27. Where do I find directions to my hotel?
  28. Who we are and how are we different?
  29. Why can't I see Hotel Rates in tripBAM™?
  30. Why is it called tripBAM?
  31. Why isn't tripBAM finding me better rates?
  32. Will my hotel charge for my children to stay with me?
  33. Will tripBAM cancel a reservation that I made on another site or though my travel agency?
  34. Where does hotel information come from?
  35. How old to use senior rates?
  36. What does "Deposit Required" mean?

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