FAQ
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How do I switch from Test Drive mode to book a reservation?
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How do I create a hotel cluster?
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Do the listed rates include tax?
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Found a lower rate but not booked by tripBAM?
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How can I search and book more than one room?
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How and when hotels charge your credit card?
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How are star ratings determined?
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How do I cancel a reservation?
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How do I check on my request for a room?
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How do I find out about available amenities?
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How do I retrieve a past reservation?
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If I cancel my reservation will I be charged a fee?
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Is there an extra charge if more than one adult stays in the room?
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May I call the hotel directly? Where do I get the phone number?
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My hotel is not listed in the tripBAM search box on the first page?
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What about special requests such as rollaway beds or room location?
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What do I do if I've received a billing error from my hotel?
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What does “start with the BEST available rate” mean?
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What is the cancellation policy on my reservation?
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What is your policy regarding credit card security?
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What to do if you do not receive a confirmation email?
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What to do if you experience credit card difficulty?
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When will my reservation be at the hotel?
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Travel Agencies
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Corporations
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Investors
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Where do I find directions to my hotel?
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Who we are and how are we different?
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Why can't I see Hotel Rates in tripBAM™?
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Why is it called tripBAM?
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Why isn't tripBAM finding me better rates?
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Will my hotel charge for my children to stay with me?
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Will tripBAM cancel a reservation that I made on another site or though my travel agency?
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Where does hotel information come from?
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How old to use senior rates?
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What does "Deposit Required" mean?